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Certificate III in Business Online

BSB30120 Certificate III in Business · Trainex Academy · RTO 46591

Build practical skills for administration, customer service and business support work. This online course covers workplace communication, teamwork, digital technologies, data handling and everyday business tasks.

Delivery

100% online

Self-paced with trainer support

Recommended program

40 weeks

Maximum duration: 18 months from enrolment commencement

Units included

13

Units of competency

Course information

Access learning materials, guided readings, activities and assessment submissions through Trainex Academy’s learning management system. Study at your own pace with trainer support and feedback. There are no mandatory face-to-face classes or work placement requirements, and you do not need to be employed.

The recommended learning program is 40 weeks, with up to 18 months to complete the course. You may finish earlier where competency is achieved and all assessment requirements are met.

This course suits people new to business or office environments, as well as existing workers who want to strengthen their foundational workplace skills. Possible pathways include administration assistant, receptionist, customer service officer, data entry officer and office assistant.

Course completion does not guarantee employment or a particular job outcome.

Develop skills in workplace safety, sustainability, personal work priorities, business risk, continuous improvement and project work. Apply your learning through simulated business activities and workplace-style documents.

There are no formal training package entry requirements. Under Trainex Academy’s admission policy, you must be 18 years or older at enrolment.

  • Provide a valid Unique Student Identifier (USI) and complete identity verification.
  • Complete the initial core skills assessment and pre-enrolment suitability review, with a further Language, Literacy, Numeracy and Digital Skills assessment where required.
  • Have a computer or laptop, reliable internet, webcam and microphone.
  • Have basic digital skills to access learning materials, upload files and complete recorded activities.
  • Accept Trainex Academy’s enrolment terms, policies and student code of conduct.

Training and assessment are in English. The suitability review considers the skills and support you need for online study. Reasonable adjustments may be available where they do not change competency outcomes or assessment requirements. Read the student information and handbook for the full LLND assessment process and support arrangements.

Assessment is competency-based and completed online. Tasks may include projects, case studies, simulated workplace activities, knowledge questions, reports, plans, digital tasks and recorded demonstrations or role-plays where required. You must submit your own work; follow-up questions or authenticity checks may be used.

  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBSUS211 Participate in sustainable work practices
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBXCM301 Engage in workplace communication
  • BSBDAT201 Collect and record data
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBOPS302 Identify business risk
  • BSBPMG430 Undertake project work
  • BSBPEF301 Organise personal work priorities
  • BSBSTR301 Contribute to continuous improvement
  • BSBXTW301 Work in a team

The course fee is $1,000. Review the fees, refund policy and enrolment terms before enrolling. If you need help choosing a course or discussing support needs, send a course enquiry.

On successful completion of all required units and assessment requirements, you will receive BSB30120 Certificate III in Business. Students who complete individual units without completing the full qualification may be eligible for a Statement of Attainment for the units achieved.

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